End to end · Order to production
From the first click to the factory floor, and after
FlyScroll doesn't stop at a 3D preview. The order comes in priced and signed, its production files write themselves at exact size and go to the right factory automatically, every run is tracked, and the design is kept so the item can be made again for a reorder or a warranty claim.
- Production files generated automatically
- Sent to the right factory, untouched
- Exact millimetres, DPI and colour mode
- Saved designs for reorders and warranty
The whole cycle
Eight steps, none of them by hand
- 01
Designed in 3D
The customer builds it on the real product, inside your rules.
- 02
Priced and signed
The total is worked out on our server and signed, so nobody can edit it.
- 03
Paid on your store
Your cart, your checkout, your payment gateway.
- 04
Stored, then forwarded
The order is saved first and sent on second, so an outage never loses one.
- 05
Files generated
Every print, stitch and engraving area written at exact size.
- 06
Sent to the factory
Automatically, to the factory that makes it, by product, SKU or ship-to country.
- 07
Job sheet and pictures
Every choice, every size, and the design rendered from each angle.
- 08
Kept for later
The design stays on file for reorders and warranty remakes.
Production files
Accurate to the pixel, ready for the machine
You describe the sheet once per product. Every paid order runs it, and nobody redraws the artwork.
Real millimetres
Each area's canvas is the size it is on the product, not a guess from a screenshot.
Your DPI and colour mode
RGB, CMYK or greyscale, at the resolution your printer asked for.
Production marks
Bleed, safe areas, cut and fold lines, crop marks and spot colours where you need them.
The format each machine takes
PNG, PDF and TIFF for print, SVG and DXF for lasers and cutters, stitch files for embroidery.
A file per area, per item
Front, back and sleeves, for every player on a roster, named so the floor can find them.
Built once, run every time
The recipe is set up per product and runs on every order for it.
Delivered automatically
The right files, at the right factory
Nobody downloads files and emails them on. As soon as an order's files are ready, they go to the factory that makes that product: caps to the embroidery unit, bottles to the laser shop, orders shipping to the UK to your UK partner.
Each factory receives only its own work: the print, stitch or engraving files for its machines, the job sheet, and pictures of the design from every angle. Where one order has products made in two places, each place gets its part.
Routed by
- Product or SKU
- Ship-to country
- Each part of a split order to its own factory
Order management
Every order, and what happened to it
Each paid order becomes a run you can see in the dashboard: received, files generated, sent to the factory. If a step fails, the run says what went wrong, why, and how to avoid it, with the button that fixes it right beside it.
Runs retry by themselves when something was only briefly down, and anything that needs a person shows up as an incident, so nothing sits stuck without anyone knowing.
In the dashboard
- Every order run with its status
- Failures explained, with a fix button
- Re-run any order's files
- Send files straight to the client or factory
- Nightly backups of everything
After the sale
Reorders and warranty, without the guesswork
When a customer asks for a replacement under warranty, nobody has to ask what they ordered. The order holds the exact design, its choices and its files, so the same item can be made again, identical to the first.
Reorders work the same way. A team, a school or a company opens their saved design, changes the quantities or the names, and orders again.
Kept with every order
- The exact design and every choice
- The production files, same sizes and colours
- Pictures of the design from each angle
- A link the factory can open
Questions
What buyers ask us
Are production files really generated without anyone touching them?
Yes. You set up each product's sheet once: its canvas in millimetres, DPI, colour mode, marks and output formats. Every paid order then produces its own files from the approved design.
Do the files reach the factory without anyone sending them?
Yes. Each order's files and job sheet go to the factory that makes it, chosen by product, SKU or ship-to country, and every factory sees only its own orders.
Which machines can the files go to?
Printers (PNG, PDF, TIFF), lasers and cutters (SVG, DXF) and embroidery machines (stitch files for text and simple marks, artwork at size for your digitiser).
What happens if an order's files fail to generate?
The run is retried by itself. If it still fails, it appears on the operations page with the reason and the button that fixes it.
How do warranty replacements work?
The order keeps the exact design and its files, so a replacement is made from the same design rather than from memory or a photo.
Book a demo
Put your product on the stage
Bring a model, or bring the product and a few photographs. We'll show you its customizer, set it up with you, and have you selling sooner than you'd expect.
Every account is set up with you by our team, with no setup fee, and anything you already have is moved across for free.